In the event you are unsatisfied with your order, feel free to email myself at, CosmicCleanseScentSations@yahoo.com, or through the contact form via the website and we can discuss any questions and/or concerns you may have.I strive to offer you the best customer service and will work with you to ensure you are happy and pleased with your purchase. 

If we decide to go the refund route, the products need to be returned at the buyer's expense. 

Thank you kindly!